CLICK TO WATCH : ‘ DHL SUPPLY CHAIN : ONE TEMPLATE , ONE SYSTEM , ONE WAY OF WORKING ’
41 are an integral aspect of how we manage and maintain talent ,” says Bridges . When it comes to retaining talent , Bridges acknowledges that expectations are changing , “ candidates want to work for more than just a pay cheque . They want a flexible career , clear progression and managers that act as mentors ,” continues Bridges . With the help of data analytics , DHL has been developing these key areas to further improve inclusivity as well as increase staff retention . “ Our data points - generated by running focus and listening
groups - show us that those who have clearly defined career paths stay with us longer ,” comments Bridges . “ We ’ ve used this data to create bespoke employee journeys , tailored to specific groups of individuals ,” she adds . To manage performance at DHL , “ colleagues have regular feedback sessions with their line managers to ensure there is a two-way conversation about performance which is then fed into a bespoke employee map outlining their journey , objectives and goals .” Bridges also notes , in 2019 , DHL piloted an employee experience
www . supplychaindigital . com