DELOITTE
102 customers . Organisations will have to ensure that their supply chains become more differentiated and adapt them to changing customer ( and consumer ) demands , while managing their cost to reach the right profit levels .” Besides differentiation , part of a successful future setup also requires supply chains to be truly synchronized from and end-to-end perspective .
What seems clear though is that for all the talk of collaboration , there are still stark disconnects between supply chain functions such as demand planning , warehousing , logistics and customer service , all of which have often their own separate set of targets driving particular behaviours and outcomes . This is then besides the lack of integration between commercial , finance , innovation and supply chain . The lack of end-to-end planning and synchronisation , says van Houten , is hampering the supply chains of even some of the world ’ s largest organisations . Analytics and increased supply chain visibility are also central to the supply chain transformation blueprint , he adds . “ We know that the market place is volatile , so companies need to be aware of trends and changing customer demands . Products can very quickly become popular and gain traction cross social media , so companies need to have the insights & foresights (“ sense ” and
“ For supply chain we have a specific digital experience where we show the impact of technological disruptions and emerging trends ”
— Arjan de Witt , Manager at Deloitte Consulting
OCTOBER 2018