SupplyChain Magazine October 2020 | Page 114

LUFTHANSA CARGO
PARTNER MENTIONS
114
Lufthansa Industry Solutions : The internal company with a strong cross-industry expertise is one of the most important partners for Lufthansa Cargo ’ s digital transformation mainly in the business domains Sales , Analytics and Revenue Accounting . As an IT service provider they combine technical know-how with process and industry knowledge and entrepreneurial thinking .
PROS : Lufthansa Group has had a longstanding , strategic partnership with PROS for its deep expertise in pricing and revenue management , and more recently , quoting that powers Lufthansa Cargo ’ s booking and pricing platform . PROS has established itself as a strategic SaaS partner for Lufthansa Cargo ’ s digital
transformation by powering accelerated quoting , delivering real-time pricing , modernizing the customer experience , and eliminating revenue leakage through consistent , disciplined pricing management .
Microsoft : Microsoft enables Lufthansa Cargo ’ s digital transformation substantially as supplier for cloud services . Since we started the cloud transformation , all new software products are designed cloud-native on the Microsoft Azure PaaS and IaaS layers . Also our new CRM system is based on Microsoft Dynamics . Microsoft Teams has been introduced Lufthansa Group-wide already in 2019 , enabling seamless communication and collaboration throughout the whole crisis .
OCTOBER 2020